The Portrait Experience // Frequently Asked Questions

We would love you to shoot our portraits, but we are not in Ipswich, is this ok?

Of course!  I do shoot the majority of my portraits in the Ipswich area,  but I also photograph sessions throughout the East Anglian region and beyond.  My portrait experiences include 20miles car travel each way and so if you are a little further a field, additional travel is charged at 50p per mile and payable on booking.


We are not really sure where to run our portrait session, where do you suggest?

Your Portrait Experience can be run either on location or in your own home, where possible.

When it comes to a location shoot, maybe there is somewhere you love to go as a family on a weekend.  Is there is certain park you guys love to visit? Is there is beach that brings back particular memories as a family?  Whatever style you would like to opt for, I recommend that you have a conversation about possible locations before getting in touch, as this will speed up the process when it comes to booking you in.  Of course, if you would like some personal recommendations from me, please do get in touch and I will be more than happy to assist.

If you choose to run your session in your family home, we will use various locations within the home to give you a great selection of photographs, dependant on natural light and composition.  With this in mind, if you are not sure if the rooms in your home would be suitable due to light or space, please get in touch before your booking and I will advise accordingly.  As my portrait style lends itself to an natural editorial look, there will be no backdrops or mobile studio set ups to accommodate, leaving us to make the best use of your home space.  


How long does a portrait session last?

Great question! Your Portrait Experience will usually last for just over an hour, although I always recommend that clients schedule a two hour period, just in case the flow of the session means that we go on a little longer.

If you have booked a location session, I also recommend arriving for your session a touch early, just to take the opportunity to enjoy a few moments of relaxation before we begin.

I also recommend having your hands free throughout the session, and so I prefer to not have you carry extra clothing, a purse, drinks, or anything else. I usually advise that you leave your items at our starting location (most likely securely in your vehicle) and we can come back half-way through the session to change and freshen up if required.


What do you suggest we wear at our portrait session?

My goal when it comes the creating portraits for your family is for the photographs to represent the "real you".  For that reason I choose not to tell you what to wear and so simply offer the following simple tips, that from experience, lend itself to great portraits:

- I recommend that you do not wear clothing with logos or heavy patterns that this draws the eyes away from the subjects in the portrait.  It also tends to date the photographs quicker.

- I recommend that you choose hair and makeup styles that you are comfortable with and regularly opt for, dependant on the location.  Again, I want you to be comfortable and for the photographs to be of the "real you".

- If you wear glasses regularly, you should wear them for your session as we want you to look like you normally do. Don’t worry about shine or glare, as I know how to look for these things and photograph accordingly.

For home sessions, I recommend two wardrobe choices being available to give choice where required and one wardrobe choice (the clothing that you arrive in) for location settings.


Is there anything else you suggest bringing along to our portrait session?

For portrait sessions held in the home that include babies and children, I recommend having a good supply of favourite blankets and toys close by to include in the session where necessary.

For sessions on location, I recommend that you pack appropriately for the time of year and for who will be in attendance and so recommend that you bring coats, snacks and refreshments to be on hand where needed.  I also always recommend bringing along a blanket with a colour/design that would look great in your photographs, so we can make you completely comfortable should we need to have you sitting on grass, sand or other surfaces for your portraits.


We're a little concerned what will happen if it rains on the day of our location portrait session?

Preparation is key and so if the day beforehand, the forecast is looking decidedly wet, I will get in touch to discuss our options and take it from there.  Heavy rain will be the only factor that will trigger this communication and so we will still run the session in colder, windier or drizzly forecasts.


When will our photographs be ready after the portrait session?

After your session we will schedule a convenient date and time for your viewing & ordering session at my space in Ipswich.  It is at this session that you will see your photographs for the first time. 

How many photographs will you present to us at the ordering session?

For a usual Portrait Experience session, a selection of around 20 photographs will be presented to you at your viewing & ordering session.


Can we view our photographs in an online gallery instead of coming in to the ordering session?

Your one time viewing & ordering session is the time to make your product selections as I will personally be on hand to assist you in the ordering process.  As Ross Dean Photography is dedicated to creating beautiful wall art and presentation products, this end-to-end personal approach is really helpful to my clients to allow them to make informed decisions on their purchases and allows us to send your orders off straight away, after the session.  With this in mind, an online gallery is not offered to clients.


I want to order small gift prints for friends and family, can I do this too?

Sure, I offer gifts prints in a selection of small sizes, perfect for those small gestures to your loved ones.  These will be available to purchase at your viewing & ordering session and so please ask at the session for more details.


Can I just purchase the digital files from the session, as I would love to make my own prints.  Is this possible?

I am really passionate about creating beautiful heirloom wall art and presentation pieces that will be enjoyed by families for many years to come.  I believe that photography is meant to be printed and so to offer just the digital files to my clients, I feel, would not be giving the level of service that I pride myself on and so this is why I do not offer this service.

In many cases where families solely purchase the digital files, they often remain somewhere on a computer for many years, never being printed or ever enjoyed.

That being said, I want to give you the flexibility that digital files bring after you have made your product purchases and so with this in mind, every wall art piece or presentation product I offer (excluding gift prints) comes with a high resolution digital file download of each photograph purchased, allowing you to reprint and share for your own personal use.

For example:

- Purchase a gorgeous 30x20 metal wall art piece and receive the digital download of that chosen photograph to print and share as you wish.

- Purchase a beautiful, bespoke coffee table album and receive the digital downloads of all the photographs in that                             album.


I hope this FAQ page has answered some of the questions you may have at this time.  Should you have any further questions about any aspect of my portrait experiences, please get in touch using the button below.